Alan Gonsalves

Head of Account Management

Recent Posts

Acuity's Customer Success! 

Posted by Alan Gonsalves on 11-Jan-2018 13:51:22

Here at Acuity we are focused on ensuring that we are delivering constant value to our customers – and, logically enough, our support team are at the forefront of that.

Read More

Topics: Customer Success, Customer Experience, Customer Relationship, customer care, customer service

Exploring why you should create a Paperless Office

Posted by Alan Gonsalves on 11-Sep-2017 10:59:57

When speaking to our customers we are, understandably, heavily focused on delivering value and assisting businesses in recognising efficiency gains. These can take a number of forms, but a couple of recent conversations with customers caught my attention, because they revolved around the subject of document management and the paperless office.

Read More

Topics: Document Management, paperless

Our Head of Account Management's views on Business Intelligence (BI)

Posted by Alan Gonsalves on 14-Jun-2017 15:44:29

Here at Acuity we pay close attention to the trends in our customer base. We look closely at the nature of our support calls and the content of dialogue with both existing and prospective customers. Over the last few months reporting and analysis have been highly prominent – a trend we believe reflects the huge extent to which technology is part of our everyday lives and the fact that so many of our daily activities are data-driven.

Read More

Topics: Sage 200, Business Intelligence, Sage 300, Sage X3

Our New Head of Account Management at Acuity - Beliefs, Changes & Ambitions

Posted by Alan Gonsalves on 21-Apr-2016 16:39:19

Having taken over as Head of Account Management here at Acuity last month, I’d like to take the opportunity to introduce myself and communicate my thoughts about our vision and objectives. I hope you find it helpful and interesting.

I’ve worked in the business software industry since the late 1990s and the Sage channel since the early 2000s. Business software solutions have come a long way in that period, and the needs of businesses have evolved just as much. I have spent most of my time in new business, during which process I have accumulated experience of selling virtually every major Sage application, in both Finance and CRM.

Read More

Topics: Account Management

Regular Insight and Updates from Acuity

Industry News and Knowledge sharing regarding Sage Solutions

Acuity Blog series, providing regular information to the UK and Global community.

Topical Blog's covering:

  • Sage Support series for Sage 200, Sage 300 & Sage X3
  • Information from the Team at Acuity, leading provider of Sage Solutions in the UK
  • Contact us for more information, or join the conversation

Subscribe to Email Updates

Recent Posts

Posts by Topic

see all