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Herman Pio

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Sage Enterprise Management Help Series: How to stop and start batch server and accounting tasks

Posted by Herman Pio on 10-Oct-2018 09:30:00

As Acuity continues to expand globally our Sage Enterprise Management (formerly Sage X3) support team follows suit. With both the South African and Weybridge offices working together to provide the best support available we have decided to start sharing our knowledge via several blogs.

In the upcoming series we will endeavor to tackle several commonly raised issues and through that help you make the most of the Sage Enterprise Management system.

Here I will go into more detail on how to stop and start the batch server as well as stop and start the accounting tasks which is important for processing journals.

The only time you will stop and start your batch server is when your accounting tasks are active, but the journals are on hold.

You would then first need to make the accounting task inactive, stop and start the batch server and then reactivate the accounting task.

First, we will change the accounting task to inactive.

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Topics: Acuity Support, Acuity innovation, Innovation, Sage Business Cloud, Sage Business Cloud Enterprise Management, Support

Sage Enterprise Management Help Series: How to Attach Files

Posted by Herman Pio on 04-Oct-2018 10:00:22

As Acuity continues to expand globally our Sage Enterprise Management support team follows suit. With both the South African and Weybridge offices working together to provide the best support available where we have decided to start sharing our knowledge via several blogs.

In the upcoming series we will endeavor to tackle several commonly raised issues and through that help you make the most of the Sage Enterprise Management system.

Here I will go into more detail on the Sage Enterprise Management built-in attachment feature that offers the ability to attach various types of documents from your PC to a record.

The easiest method to ensure that all users can open and view attachments is to create a shared folder that everyone can access on their PCs; then train your users to copy and paste the files they intend to attach to this shared folder; and finally, attach these files in Sage Enterprise Management. 

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Topics: Acuity Support, Acuity innovation, Innovation, Sage Business Cloud, Sage Business Cloud Enterprise Management, Support

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