Here at Acuity, we are excited to announce that Craig Roshier has recently joined the team as our new Senior Account Manager. Craig has spent over 13 years working in the Sage community so we are looking forward to the knowledge and experience he brings. I wanted to take the opportunity to hear Craig's views and visions for Acuity.
Q. Why did you join Acuity?
'Having spent a number of years working in a large corporate environment, the time was right for me to find the next challenge. Getting back to basics and being able to put the customer at the centre of everything that we do was a place I wanted to be. Acuity reflected this attitude which made it an easy decision to join the team. There is a huge opportunity here for us to be successful in a competitive market and the people at Acuity are all on board to make this happen.'
Q. What will you bring to Acuity?
'I have over 13 years of account management experience in the enterprise space of the Sage Channel. The initial focus needs to be on our customers and providing them with as much support they need from us to help them achieve their goals, whether it be sustainability, growth or world domination! I want to help our customers get the most from the investment they have made in their business systems whilst ensuring they are up to speed on further developments which would enhance what they are currently doing.'
Q. What attracted you to Acuity?
'Acuity are a small enough business to still care about the relationship with their customers and give that personal touch by going the extra mile. They are also large enough to deliver successful projects and great customer service. To me, this is the perfect combination and leading up to me joining, their focus on the customers really shone through.'
Q. What are your first month objectives?
'Although it’s great to be around the team in Weybridge, I want to hit the ground running and begin making contact with and meeting a number of our clients. I am keen to build up a strong relationship with our clients where I can provide them with solutions from our Sage product portfolio.'
Q. What are you currently excited about in your new role?
'To me, this feels like a fresh start and the opportunity to work with a new team of motivated people, new clients and exciting projects.'
Q. What do you enjoy doing outside of work?
'When not spending time with my family and running round after the kids, I am fairly sporty and having hung up the football boots some years ago, I now spend my free time at the gym or golfing. I also enjoy slightly more extreme sports like fly-boarding, skiing and Rock Climbing (my new hobby).'
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