We have recently had a number of incidents reported to the Acuity Support Desk, where an aggressive Ransom-Ware (Virus) Program has, unfortunately, breached some sites’ Network Security/Anti-Virus Software, and incapacitated their Production Servers, including their Sage/SQL Servers.
As 2016 begins the Acuity Support Team look back over the year from a Support perspective.
2015 saw the introduction of our On-line Support Help Series. We trust you have found these helpful. The analytics suggest so, but, as ever, we'd welcome all feedback & suggestions of what would be useful going forward.