Acuity's Customer Success! 

Posted by Alan Gonsalves on 11-Jan-2018 13:51:22

Here at Acuity we are focused on ensuring that we are delivering constant value to our customers – and, logically enough, our support team are at the forefront of that.

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Topics: Customer Success, Customer Experience, Customer Relationship, customer service, customer care

The Account Management Team: Knowing Our Customers

Posted by Pam Raiyat on 08-Sep-2016 07:30:00

Knowing Our Customers

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Topics: Account Management, Acuity Solutions, Customer Success, Customer Experience

Customer Success Stories, M.W. Beer & Co Ltd.

Posted by Marcus Leathwood on 14-Aug-2015 14:55:00

M.W. Beer & Co. Ltd. trade bulk shipments to the technical, feed and tallow industries worldwide. Successfully marketing crude soybean oil and mixed vegetable acid oils in Europe and South Africa. They break bulk in Hull and Liverpool for animal feed in the UK and Ireland. They trade bulk palm and lauric oils from Indonesia and Malaysia, aggregate and bulk ship tallow from South America, USA, Canada, Australia and the UK.

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Topics: Sage 200 Online, Customer Success

Customer Success Stories, The Alan Rogers Travel Group

Posted by Marcus Leathwood on 07-Aug-2015 09:33:00

Experts in camping and caravanning since 1968, the Alan Rogers Travel Group offer premium camping and caravan holidays in Europe and the UK as well as quality independent guides.


"As Sage 300 users we have an integrated solution that offers the required tools for our Finance and also our Sales and Marketing functions in the form of Sage CRM. After some challenges with our previous Sage Business partner we engaged with Acuity to provide our ongoing Sage support from 2011.

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Topics: Sage 300 ERP, Customer Success

Customer Success Stories, Techgate plc

Posted by Marcus Leathwood on 10-Jul-2015 07:49:00

When Techgate plc was formed twelve years ago, their aim was relatively simple. It was to provide organisations with high availability business continuity solutions that might otherwise be beyond their budgetary and technical scope.

By prioritising excellence over profit, the vast majority of those organisations are still part of the customer community today. Over the years the operations team at Techgate identified various challenges with their legacy Sage 50 system.

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Topics: Sage 200, Customer Success

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