Blogs

Sage 200cloud Help Series: Email Statements with Sage 200cloud out of the Box

Posted by Franco Mosca on 02-May-2018 09:00:00

This guide will support you through the setup of Sage 200cloud (formerly Sage 200) sending statements via email. 

Firstly Sage will need to know where to email to; this information is held on the customer at contact level.

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Topics: Sage 200, Help Series, Innovation, sage support, Acuity innovation, Sage 200cloud, Support

Sage 200cloud Help Series: Disconnected Logins

Posted by Franco Mosca on 25-Apr-2018 09:00:00

The Acuity Sage 200cloud (formerly Sage 200) support team take a large volume of calls on a daily basis and understandably there are a number of questions and topics that crop up on these calls consistently. 

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Topics: Sage 200, Help Series, Innovation, sage support, Acuity innovation, Sage 200cloud, Support

Sage 200cloud Help Series: User rights to change Accounting Period Status

Posted by Debbie Murray on 19-Apr-2018 11:14:45

This week, we will be looking at user rights to change accounting period status on Sage 200cloud (formerly Sage 200). Please see below the steps to follow. 

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Topics: Sage 200, Help Series, Innovation, sage support, Acuity innovation, Sage 200cloud, Support

Sage 200cloud Help Series: Sales Order Processing - the removal of rights to take orders & invoices off hold

Posted by Debbie Murray on 11-Apr-2018 09:20:51

Introducing our new help series where each week, we will be releasing a blog on each of the Sage products we offer. This week we will be discussing Sales Order Processing on Sage 200cloud (formerly Sage 200). 

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Topics: Sage 200, Help Series, Innovation, sage support, Acuity innovation, Sage 200cloud, Support

Sage 200 Help Series: How do you refresh data in a BI report?

Posted by Marek Golinski on 20-Jun-2016 11:10:14

In order to run a BI Report, you will first have to create a new Data Warehouse using the Sage 200 BI Admin utility, which you will find in All Programs > Sage Tools > Sage 200 > Sage 200 Business Intelligence as below:

 

Once open, you will see listed the name of the company you want to create a warehouse for. To create it, click on that company, and click “New Warehouse” button. 

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Topics: Help Series

Sage 200 Help Series: The Home Page & Favorites

Posted by Derek Taylor on 01-Jun-2016 16:21:02

What's the home page?

On version 2015 of sage 200 the home page was intruduced, this underutilised feature along with the existing favorites functionality helps you find the options you use sage 200 in the most efiiciant way day to day.

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Topics: Help Series

Sage 300 Help Series - General Ledger Year End

Posted by Debbie Murray on 17-May-2016 16:15:35

After my last blog where I focused on the '49153 error', I decided to focus on year end in Sage 300. Hopefully the below is helpful.

You'll need to start with backing up your data.   (You can do a dB dump of the database)

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Topics: Help Series

Sage 200 Help Series: How to create a new user in Sage 200 Online 2015

Posted by Marek Golinski on 09-May-2016 14:17:31

As you expand your business and add to your Sage 200 team, you will at some stage need to create new users. If you are using Sage 200 Online, then the method is different than if you have Sage 200 on-premise.

For Sage 200 Online you will have to have a www.sageerponlineservices.com login created. You will have a main contact who was registered by Acuity, who can create a new user account via that Sage portal. So all you need do is to request that, and once that is created you will receive a welcome e-mail with your login and you can set up the password on the link from the e-mail.

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Topics: Help Series

Sage 200 Help Series: the Spooler

Posted by Derek Taylor on 29-Apr-2016 14:27:19

Where’s my Report?

A common call to the support line for new and old users of Sage 200 is “I’ve printed XX report and nothing is happening” the usual reason for this is that Sage is newly installed / re-installed and no selection has been made to the output mode, as a default the system will set the output to Spooler

What’s the Spooler?

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Topics: Help Series

Sage (X3) Help Series: Reversing a Payment

Posted by Zinzi Johannes on 22-Apr-2016 16:17:43

As with our other help series blogs, I have focused on an issue that is fairly common on support. Hopefully this helps and do feel free to get in contact with myself or any of my colleagues if you would like any more information. Always happy to help!

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Topics: Help Series

Regular Insight and Updates from Acuity

Industry News and Knowledge sharing regarding Sage Solutions

Acuity Blog series, providing regular information to the UK and Global community.

Topical Blog's covering:

  • Sage Support series for Sage 200, Sage 300 & Sage X3
  • Information from the Team at Acuity, leading provider of Sage Solutions in the UK
  • Contact us for more information, or join the conversation

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