Blogs

Sage 200cloud Help Series: How to create a new user in Sage 200cloud!

Posted by Marek Golinski on 15-Aug-2018 11:49:07

As you expand your business and add to your Sage 200cloud team, you will at some stage need to create new users.

For Sage 200 Online you will have to have a www.sageerponlineservices.com login created. You will have a main contact who was registered by Acuity, who can create a new user account via that Sage portal. So all you need do is to request that, and once that is created you will receive a welcome e-mail with your login and you can set up the password on the link from the e-mail.

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Topics: Sage 200, Help Series, Acuity Support, Innovation, Acuity innovation, Sage 200cloud, Support

Sage 200cloud Help Series: the Spooler

Posted by Franco Mosca on 01-Aug-2018 11:54:08

Where’s my Report?

A common call to the support line for new and old users of Sage 200cloud is “I’ve printed XX report and nothing is happening” the usual reason for this is that Sage is newly installed / re-installed and no selection has been made to the output mode, as a default the system will set the output to Spooler.

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Topics: Sage 200, Help Series, Acuity Support, Innovation, Acuity innovation, Sage 200cloud, Support

Sage 200cloud Help Series: 'The set of nominal transactions is incomplete'

Posted by Franco Mosca on 26-Jul-2018 11:57:57

This week's help series blog has come about given a number of enquiries into the support desk.

This message below appears because the transaction you are enquiring on is unbalanced and there are a few reasons this can occur within the Sage system.

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Topics: Sage 200, Help Series, Acuity Support, Innovation, Acuity innovation, Sage 200cloud, Support

Making Tax Digital on Sage 200!

Posted by Vanessa Reid on 05-Jul-2018 14:13:43

As of 1st April 2019, HMRC will require you to submit VAT returns using accounting software. This means you’ll no longer be able to submit manually through the HMRC gateway.

Sage-200Making Tax Digital is an initiative being implemented by HMRC to digitise the UK's tax system. The aim is to make it easier for businesses to keep track of what they owe and pay the right amount of tax each time they submit a return online. Each year the government loses out on £9bn in unpaid taxes resulting from errors, while the overall tax gap is £34bn, which explains why it’s keen to introduce a new system that will make this a thing of the past.

Although MTD will eventually cover all tax, it’s being rolled out in phases. The first phase affects those above the VAT threshold of £85,000.

Luckily, Sage 200 software is MTD ready and can enable you to begin submitting your VAT returns to HMRC through your software ahead of the deadline of April 2019. You’ll also benefit from using software designed to make VAT quick and easy. 

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Topics: Sage 200, hmrc, Sage 200cloud

Sage 200cloud Help Series: Email Statements with Sage 200cloud out of the Box

Posted by Franco Mosca on 02-May-2018 09:00:00

This guide will support you through the setup of Sage 200cloud (formerly Sage 200) sending statements via email. 

Firstly Sage will need to know where to email to; this information is held on the customer at contact level.

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Topics: Sage 200, Help Series, Innovation, sage support, Acuity innovation, Sage 200cloud, Support

Introducing Lisa Kellett, Our Sage 200Cloud (formerly Sage 200) Consultant!

Posted by Vanessa Reid on 26-Apr-2018 09:00:00

Today, we will be introducing our Sage 200Cloud (formerly Sage 200) Consultant. Please see below our interview with Lisa Kellett.

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Topics: Sage 200, Humans of Acuity, Sage 200cloud

Sage 200cloud Help Series: Disconnected Logins

Posted by Franco Mosca on 25-Apr-2018 09:00:00

The Acuity Sage 200cloud (formerly Sage 200) support team take a large volume of calls on a daily basis and understandably there are a number of questions and topics that crop up on these calls consistently. 

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Topics: Sage 200, Help Series, Innovation, sage support, Acuity innovation, Sage 200cloud, Support

Introducing James Taylor, Our Head of Sage 200Cloud (formerly Sage 200)!

Posted by Vanessa Reid on 24-Apr-2018 09:00:00

Today, we will be introducing our Head of Sage 200Cloud (formerly Sage 200). Please see below our interview with James Taylor

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Topics: Sage 200, Humans of Acuity, Sage 200cloud

Sage 200cloud Help Series: User rights to change Accounting Period Status

Posted by Debbie Murray on 19-Apr-2018 11:14:45

This week, we will be looking at user rights to change accounting period status on Sage 200cloud (formerly Sage 200). Please see below the steps to follow. 

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Topics: Sage 200, Help Series, Innovation, sage support, Acuity innovation, Sage 200cloud, Support

Introducing Marek Golinski, Our Sage Support Consultant!

Posted by Vanessa Reid on 12-Apr-2018 11:09:10

Today, we will be introducing our Sage Support Consultant. Please see below our interview with Marek Golinski.

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Topics: Sage 200, Sage X3, Customer Relationship, Humans of Acuity, sage support, Sage Business Cloud, Sage Business Cloud Enterprise Management, Sage 200cloud, Support

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Industry News and Knowledge sharing regarding Sage Solutions

Acuity Blog series, providing regular information to the UK and Global community.

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