Blogs

Sage 200cloud Help Series: How do you refresh data in a BI report?

Posted by Marek Golinski on 29-Aug-2018 11:22:49

In order to run a BI Report, you will first have to create a new Data Warehouse using the Sage 200cloud BI Admin utility, which you will find in All Programs > Sage Tools > Sage 200 > Sage 200 Business Intelligence as below:

Once open, you will see listed the name of the company you want to create a warehouse for. To create it, click on that company, and click the “New Warehouse” button. 

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Topics: Sage 200cloud, Sage 200, Support, Acuity Support, Help Series, Acuity innovation, Innovation

Sage 200cloud Help Series: The Home Page & Favourites

Posted by Franco Mosca on 22-Aug-2018 15:11:54

What is the Home Page?

On version 2015 of Sage 200cloud the home page was introduced, this underutilised feature along with the existing favourites functionality helps you find the options you use Sage 200cloud in the most efficient way day to day.

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Topics: Sage 200cloud, Sage 200, Support, Acuity Support, Help Series, Acuity innovation, Innovation

Sage 200cloud Help Series: How to create a new user in Sage 200cloud!

Posted by Marek Golinski on 15-Aug-2018 11:49:07

As you expand your business and add to your Sage 200cloud team, you will at some stage need to create new users.

For Sage 200 Online you will have to have a www.sageerponlineservices.com login created. You will have a main contact who was registered by Acuity, who can create a new user account via that Sage portal. So all you need do is to request that, and once that is created you will receive a welcome e-mail with your login and you can set up the password on the link from the e-mail.

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Topics: Sage 200cloud, Sage 200, Support, Acuity Support, Help Series, Acuity innovation, Innovation

Sage 200cloud Help Series: the Spooler

Posted by Franco Mosca on 01-Aug-2018 11:54:08

Where’s my Report?

A common call to the support line for new and old users of Sage 200cloud is “I’ve printed XX report and nothing is happening” the usual reason for this is that Sage is newly installed / re-installed and no selection has been made to the output mode, as a default the system will set the output to Spooler.

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Topics: Sage 200cloud, Sage 200, Support, Acuity Support, Help Series, Acuity innovation, Innovation

Sage 200cloud Help Series: 'The set of nominal transactions is incomplete'

Posted by Franco Mosca on 26-Jul-2018 11:57:57

This week's help series blog has come about given a number of enquiries into the support desk.

This message below appears because the transaction you are enquiring on is unbalanced and there are a few reasons this can occur within the Sage system.

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Topics: Sage 200cloud, Sage 200, Support, Acuity Support, Help Series, Acuity innovation, Innovation

Making Tax Digital on Sage 200!

Posted by Vanessa Reid on 05-Jul-2018 14:13:43

As of 1st April 2019, HMRC will require you to submit VAT returns using accounting software. This means you’ll no longer be able to submit manually through the HMRC gateway.

Sage-200Making Tax Digital is an initiative being implemented by HMRC to digitise the UK's tax system. The aim is to make it easier for businesses to keep track of what they owe and pay the right amount of tax each time they submit a return online. Each year the government loses out on £9bn in unpaid taxes resulting from errors, while the overall tax gap is £34bn, which explains why it’s keen to introduce a new system that will make this a thing of the past.

Although MTD will eventually cover all tax, it’s being rolled out in phases. The first phase affects those above the VAT threshold of £85,000.

Luckily, Sage 200 software is MTD ready and can enable you to begin submitting your VAT returns to HMRC through your software ahead of the deadline of April 2019. You’ll also benefit from using software designed to make VAT quick and easy. 

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Topics: Sage 200cloud, hmrc, Sage 200

Sage 200cloud Help Series: Creating a Copy Company at Financial Year End

Posted by Franco Mosca on 04-Jul-2018 11:56:24

Recently on the support desk we have been asked about backing up the system.

This guide is designed to allow a Sage 200cloud customer to create a clone company, for reference and backup purposes, before completing the Sage 200cloud Financial Year End.

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Topics: Help Series, Acuity innovation, Support, Acuity Support, Sage 200cloud

The Sage 200cloud Help Series: Managing Deferred Transactions

Posted by Franco Mosca on 27-Jun-2018 14:12:34

The Acuity Sage 200cloud support team take a large volume of calls on a daily basis and understandably there are a number of questions and topics that crop up on these calls consistently.

This particular guide will support you through managing deferred transactions within Sage 200cloud.

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Topics: Help Series, Acuity innovation, Innovation, Sage Business Cloud, Sage 200cloud

Sage 200cloud Help Series: Email Statements with Sage 200cloud out of the Box

Posted by Franco Mosca on 02-May-2018 09:00:00

This guide will support you through the setup of Sage 200cloud (formerly Sage 200) sending statements via email. 

Firstly Sage will need to know where to email to; this information is held on the customer at contact level.

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Topics: Sage 200, Sage 200cloud, Help Series, Support, sage support, Innovation, Acuity innovation

Introducing Lisa Kellett, Our Sage 200Cloud (formerly Sage 200) Consultant!

Posted by Vanessa Reid on 26-Apr-2018 09:00:00

Today, we will be introducing our Sage 200Cloud (formerly Sage 200) Consultant. Please see below our interview with Lisa Kellett.

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Topics: Sage 200cloud, Sage 200, Humans of Acuity

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